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ECCHO Education

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We are your 411 and 911 for all things Check! Call 214-273-3200 or email us for information and help understanding all things check or if you have a check issue you need help to resolve.

OnDemand Education sessions are listed below. Click on a category tab below to view sessions. 

Personalized education for your institution is part of your member benefits! Contact us to arrange training for your staff on your choice of topics. What you need, when you need it.

Not a Member? ECCHO offers plenty of ways to access our Education library: Explore your options

Click on a category tab below to view sessions. 

Check Basics What Every Banker Should Know

Do you know check? This session reviews the components of a check, how a check is paid, and the risks a bank takes when processing and paying checks. An excellent training resource for tellers, bankers and all frontline staff.

Length: 34 minutes
NCP Credits: 0.75
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Check Scanning: Branch and Teller Capture

Basic training for front line staff on the how-to’s of check scanning. This session will cover the BOFD warranties, how to mitigate the risk of warranty breach, and the whys of check scanning controls.

Length: 35 minutes
NCP Credits: 0.75
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Uniform Commercial Code: Articles 3 and 4

Learn the definitions, warranties and other obligations of paying and depositary banks as contained in UCC. Operations, compliance staff and frontline staff will benefit from understanding the fundamentals of UCC 3 & 4.
Length: 34 minutes
NCP Credits: 0.75
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US Treasury Checks: What You Need to Know

Learn the Presentment Guarantees outlined in CFR 31 §240.4 that are made to the US Treasury when presenting US Treasury Checks. This session will help you understand your obligations, risks & risk mitigation for handling US Treasury Checks.
Length: 45 minutes
NCP Credits: 0.90
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Altered Checks and the Presumption of Alteration

What do you do when your customer reports an altered check has paid? What do you do when you get a claim from a paying bank that you presented an altered check? What does Presumption of Alteration mean, and how does that affect a claim of altered check?

Length: 25 minutes
NCP Credits: 0.5
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Duplicate Checks

Duplicate Processing: Understand the Differences between Duplicate Warranty, RDC Indemnity and Holder in Due Course.

Length: 60 minutes
NCP Credits: 1.2
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HIDC Claims

What in the world is Holder in Due Course? Why is my customer getting calls from a check casher? What rights does the person who accepted a paper check have if it is returned not paid?
Length: 15 minutes
NCP Credits: 0.50
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Indorsement Claims

What do you do when your customer tells you a payee of a check they wrote claims they never received the funds? What do you do when you as a BOFD get a warranty breach claim?
Length: 32 minutes
NCP Credits: 0.75
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RDC Indemnity 101

What do you do when you are an RDC depositary bank and you receive and indemnity claim? What do you do when you are a depositary bank of a paper check and you get it returned as PAID or duplicate and you suffer a loss?
Length: 34 minutes
NCP Credits: 0.50
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URCC

What do you do when a customer reports an unauthorized remotely created check paid their account? Who is liable? What recourse does the Paying Bank have?

Length: 25 minutes
NCP Credits: 0.75
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Cashiers Checks Stale Dated & Overdue

Presentation on Stale Dated and Overdue Cashiers Checks as presented to the ECCHO Exceptions and Fraud Working Group
Length: 45 minutes
NCP Credits: 0.90
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Where Does It Say That

This session covers topics like unauthorized, altered and stale dated checks, duplicates, warranties & warranty breaches to help operations, risk & fraud departments find the appropriate law, regulation and rule to support appropriate action.

Length: 60 minutes
NCP Credits: 1.20
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