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NCP Exam Retest

Retest Offering for those who are unable to pass the exam on their first attempt.  Specific requirements must be met to qualify for this one-time retest option:

  • To be eligible to retest, candidates’ first exam attempt must occur between April 19th - May 10th, 2025.
  • Candidates must notify ECCHO of their intent to retest, no later than the next business day by 1pm ET. Retest notification requests should be sent to at nicole.hanlin@theclearinghouse.org or (214) 273-3200.Retest exam seat fee is $125.
  • Once a candidate notifies ECCHO of their intent to retest and ECCHO confirms their request, the candidate will have 3 calendar days to schedule and retest.  For example, if a candidate’s first attempt is on a Thursday, they must notify ECCHO of their intent to retest no later than the next business day (i.e., Friday) by 1pm ET. Then, the candidate will need to schedule an appointment and retest over the next three calendar days (i.e., Saturday through Monday). If a candidate’s first attempt is on a Friday, Saturday, or Sunday, they must notify ECCHO of their intent to retest no later than the next business day (i.e., Monday) by 1pm ET. Then, the candidate will need to schedule an appointment and retest over the next three calendar days (i.e., Tuesday through Thursday).
  • Availability to retest is not guaranteed. In most cases, candidates who retest will be limited to OnVUE delivery. For OnVUE delivery, assuming availability, candidates can schedule an appointment and retest on the same day.