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RTP Use Cases

Loans_V3

Consumer Loans

Problem:

Consumers often need immediate short-term loans for emergency expenses. Traditional payment methods that provide funds the next day or a few days later do not match the needs of consumers who face an unexpected expense.


Solution:

Real-time payment over the RTP® network allows loan users to receive their loan the moment that it is initiated, removing delayed payments, and easing financial anxiety for the customer.

Unexpected expenses happen and many consumers don’t have $500 to cover an emergency bill, such as a car repair. When consumers need to receive an emergency loan, they normally receive the funds through an ACH transaction. However, an ACH payment is not available on weekends, holidays, or after normal business hours. Real-time payments over the RTP® network, allows for these potential payment frictions to be removed from the loan funding process. Additionally, a loan provider that can offer an instant payment holds a competitive advantage over providers that rely on loans that are provided to the customer the next day or even later.

For instance Grain, a loan company that gives its customers a loan after analyzing their bank account transactions, has started using real-time payments to deliver the loan immediately, increasing customer satisfaction and the number of loans that it closes on a daily basis. Now, with real-time payments over the RTP® network, consumers can receive their loan the second that they are approved. The result is a smoother loan process that removes wait time and financial anxiety for the consumers.